Medical Quality
Ensuring that our products and services are effective, safe and personal in helping you stay mentally healthy.
What is medical quality?
Medical quality describes the effectiveness and safety of the Amay App in helping you stay mentally healthy. This allows you to trust it and use it in a reliable and beneficial way.
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How is medical quality measured at Amay?
Medical quality at Amay is measured by clinical psychologists based on 6 dimensions: Clinical governance, user experience, condition coverage, medical accuracy, advice safety and privacy.
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Why medical quality matters
Clinical governance helps you rely on the effectiveness of Amay based on research, studies and medical expert review.
User experience helps you use Amay in an accessible, simple and engaging way and integrate prevention into your daily life.
Condition coverage helps you understand how Amay can assist you and when you might need support from a mental health professional.
Medical accuracy helps you detect, intervene and monitor your mental health in a correct, reliable and effective way.
Advice safety helps you trust the mental health advice by Amay and ensures that it is effective, safe and personal.
Privacy helps you trust that your mental health data and usage data is private and secure and share information with Amay about your mental health.
How Amay's AI works
Amay's AI, called Amay Intelligence, powers the Amay App, Amay Assessment and Amay Training. It consists of a medical expert system, machine learning models and large language models. It is developed, reviewed and optimised by human medical experts.
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Stay mentally healthy
Find out how you can stay mentally healthy through digital prevention by detecting, intervening and monitoring your mental health with the help of Amay.
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Medical quality at Amay
Learn about medical quality at Amay and understand dimensions such as clinical governance, user experience, medical accuracy, advice safety and privacy.
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Mental health at work
Discover why mental health at work matters and how you can take care of your mental well-being to be more productive, satisfied and sustainably successful in your career.
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